Unfortunately, we do not provide prepaid return labels. If you would like to create a return, please do so at your own expense.

Please refer to this link to process the return Return Portal

Orders are typically processed within 2 to 5 business days and shipped within 5 to 7 business days. Please note that sale orders may require 5 to 7 business days for processing.

We’re doing our best to deliver it promptly for you.

Please track your order at our Tracking page Here

Yes, we do offer international shipping. Please be aware that, as orders must go through customs, we are not responsible for any duties or fees incurred. Additionally, we do not offer exchanges or credits for items shipped outside of the United States

Please make sure you tracked your order from our Tracking email. Or email us orders@junees.com for prompt reply!

If you unfortunately receive a defective item in your package, please contact our customer service immediately at orders@junees.com with a photo of the item, tag and order number for further assistance.

Delivery may take between 7 to 14 business days, depending on the shipping carrier

Yes, you may return your online order to one of our store locations. Please note that returns made in-store will be eligible for store credit only.

Sizes 1-5 are Plus size (equivalent to 1X and on)

Any item in the sale tab or is not full price is Final Sale.

Ladies and kids is all on sale is 70% off

in stores and online

all final sale

Contact Customer Service at 1-347-587-2780

Pop up outlet store locations:

Brooklyn- 1850 McDonald Ave Brooklyn NY 11223

5 towns- 350 Central Avenue Lawrence, NY 11559

Monsey- The pop-up is inside the store at 30 Melnick Dr, Monsey, NY 10952

Boys - Newborn until size 14

Girls- Newborn until size 22

Ladies Size XXS until size 5XL

Contact us via WhatsApp at 1-929-737-3125

5 Towns

Location: 350 Central Avenue Lawrence, NY 11559

Hours: Sunday thru Thursday from 10:00 AM - 6:00 PM

Friday from 10:00AM - 2:30PM

Saturday CLOSED

Monsey

Location: The pop-up is inside the store at 30 Melnick Dr, Monsey, NY 10952

Hours: Sunday thru Thursday from 10:00 AM - 6:00 PM

Friday from 10:00AM - 3:00PM

Saturday CLOSED

McDonald Ave Brooklyn

Location:

1850 McDonald Ave P and Quentin Rd, Brooklyn, NY 11223

Hours: Monday thru Thursday from 9:00 AM - 5:00 PM

Friday from 8:30AM - 1:30PM

Saturday CLOSED

Sunday from 8:30AM - 3:30PM

To speak to a live agent please contact 347-587-2780

Stores and online are fully stocked with FW25 items!

Please check our return/refund/exchange policy here.

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Junees.com 1850 McDonald Ave Brooklyn, NY 11223

Your return will be processed within 7–10 business days upon arrival of the items to our warehouse. We will send you an email when your return has been processed. Your refund will be automatically credited to your original payment method. The process typically takes 3-7 business days, depending on the bank.

A store credit can only be used to place orders in store. However, you can transfer your store credit to web credit. Please reach out to the store to get the amount of store credit transfer to web credit.

A web credit can only be used to place orders online. However, you can transfer your web credit to store credit. We suggest you visiting one of our stores to they can make this transfer for you.You can show them the picture/email of the gift card balance and they will be able to further assist you.